Subscriber Privacy Policy

1. Who Is Responsible For Your Data

When you subscribe to a mailing list on this site:

• We (the artist or label you are subscribing to) are the data controller of our mailing list.
• Soundbubble provides the mailing infrastructure and acts as a data processor on our behalf.

This means:

• We decide what emails to send and why.
• Soundbubble securely processes subscriber data so those emails can be delivered.

If you have questions about communications you receive from us, please contact us directly using the contact details provided on our site.

If you have questions about the Soundbubble platform itself, you can contact: hi@soundbubble.org

2. What Information Is Collected

When you subscribe, we may collect:

• Your email address
• Your name (if provided)
• Basic engagement data (such as opens and clicks)
• Your subscription preferences

This information is used only to manage your subscription and send updates from us.

3. How Your Information Is Used

We use your information to:

• Send you updates, releases, events and related communications
• Manage your subscription preferences
• Improve the reliability and performance of our emails
• Prevent misuse of mailing tools

The lawful basis for processing your data is typically your consent, which you provide when subscribing.

You can withdraw your consent at any time by unsubscribing.

4. Subscriber Accounts & Preference Management

If you subscribe to multiple artists or labels using Soundbubble, you may be given access to a Soundbubble subscriber account.

This allows you to:

• Manage multiple subscriptions in one place
• Update your email preferences
• Unsubscribe easily

In relation to subscriber account management and preference controls, Soundbubble acts as a data controller.

Soundbubble does not sell subscriber data and does not use subscriber data for unrelated marketing purposes.

5. Who Is Soundbubble?

Soundbubble is a platform that provides tools for independent artists and labels to connect directly with their audiences.

Soundbubble supplies the technical infrastructure used to manage mailing lists, deliver emails securely and provide subscription preference controls.

Soundbubble does not control the content of emails sent by artists or labels.

You can learn more about Soundbubble's platform-level data practices in the Soundbubble Privacy Policy.

6. How Your Data Is Stored

Subscriber data is processed and stored securely using Soundbubble's infrastructure.

Appropriate technical and organisational safeguards are in place to protect your information.

Your data will be retained for as long as you remain subscribed, or until you request deletion.

7. Unsubscribing

You can unsubscribe at any time by:

• Clicking the unsubscribe link in any email
• Updating your preferences (if you have a subscriber account)

Once unsubscribed, you will no longer receive marketing emails from us.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

Requests relating to communications from us should be directed to us.

Requests relating to the Soundbubble subscriber account system can be directed to: hi@soundbubble.org

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): www.ico.org.uk